Turn website visitors into customers.

Capture leads in chat, understand what visitors need and give your team the context to turn interest into business.
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What Chiki does

More intent. More leads. Less guesswork.

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Capture more leads

Collect contact details and project needs while visitors are ready to talk.

Impressionist painting of white blossoms

Understand their intent

See what visitors ask, where they came from and what they need next.

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Move the deal forward

Give your team the conversation and enquiry details they need for a useful follow-up.

Why Chiki

Every conversation tells you more.

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Know what brought them, and what they need

See the source behind a conversation and read what the visitor is asking. Give your team a clearer picture of the interest behind each enquiry.

Abstract oil painting of meadow grass in soft tones

Know what brought them, and what they need

See the source behind a conversation and read what the visitor is asking. Give your team a clearer picture of the interest behind each enquiry.

Abstract oil painting of meadow grass in soft tones

Know what brought them, and what they need

See the source behind a conversation and read what the visitor is asking. Give your team a clearer picture of the interest behind each enquiry.

Painting of white daisies in a pastel meadow

Make the next step part of the chat

Guide visitors through a quote or booking request without losing the conversation. Collect the details and files your team needs to move it forward.

Painting of white daisies in a pastel meadow

Make the next step part of the chat

Guide visitors through a quote or booking request without losing the conversation. Collect the details and files your team needs to move it forward.

Painting of white daisies in a pastel meadow

Make the next step part of the chat

Guide visitors through a quote or booking request without losing the conversation. Collect the details and files your team needs to move it forward.

Minimal abstract floral painting in soft neutral tones

Give every follow-up a useful head start

Keep contact details, questions and submitted forms together. Your team can pick up a conversation knowing what matters, without starting again.

Minimal abstract floral painting in soft neutral tones

Give every follow-up a useful head start

Keep contact details, questions and submitted forms together. Your team can pick up a conversation knowing what matters, without starting again.

Minimal abstract floral painting in soft neutral tones

Give every follow-up a useful head start

Keep contact details, questions and submitted forms together. Your team can pick up a conversation knowing what matters, without starting again.

Use cases

From first interest to the next step.

From first interest to the next step.

Capture leads

Qualify intent

Close the loop

See the source

Secure the enquiry while the interest is there.

Capture details in chat

Collect contact details and the enquiry while visitors are ready to talk.

Qualify before you follow up

Ask for the project, service or brief your team needs to respond well.

Keep the full picture

Save the conversation and enquiry together for a better follow-up.

Abstract painting of white flowers in a pastel meadow
Abstract wildflower painting in soft pastel tones
Abstract floral painting with white blooms
Abstract painting of meadow grass in soft tones

Capture leads

Secure the enquiry while the interest is there.

Capture details in chat

Collect contact details and the enquiry while visitors are ready to talk.

Qualify before you follow up

Ask for the project, service or brief your team needs to respond well.

Keep the full picture

Save the conversation and enquiry together for a better follow-up.

Abstract painting of white flowers in a pastel meadow
Abstract wildflower painting in soft pastel tones
Abstract floral painting with white blooms
Abstract painting of meadow grass in soft tones

Controls

Practical controls for your team and your data.

Choose who can manage Chiki, where it appears and how long visitor files are kept.

Team permissions

Give teammates access based on their role in Chiki.

Site controls

Choose the website domains where your widget can run.

Visitor file controls

Set allowed file types, size limits and retention periods.

Your pages

Choose which pages and FAQs your assistant can use.

Pricing

Room to start. Space to grow.

Monthly

Yearly -15%

Starter

$0

$0

/mo

For small teams trying out AI support for the first time.

Includes:

Up to 100 resolutions/mo

1 support channel

Connect your help docs

Smart handoff to humans

Email support

Pro

Popular

$49

$49

/mo

For growing teams handling real ticket volume every day.

Includes:

Up to 2,000 resolutions/mo

All channels (chat, email, social)

Auto-resolution & triage

Live reporting & analytics

Priority support

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Ultimate

Custom

For high-volume teams with serious security and scale needs.

Includes:

Everything in Pro

Unlimited resolutions

SSO & role-based access

Data residency & SLA

Dedicated success manager

Monthly

Yearly -15%

Starter

$0

$0

/mo

For small teams trying out AI support for the first time.

Includes:

Up to 100 resolutions/mo

1 support channel

Connect your help docs

Smart handoff to humans

Email support

Pro

Popular

$49

$49

/mo

For growing teams handling real ticket volume every day.

Includes:

Up to 2,000 resolutions/mo

All channels (chat, email, social)

Auto-resolution & triage

Live reporting & analytics

Priority support

Abstract watercolor painting of pastel wildflowers in a meadow

Ultimate

Custom

For high-volume teams with serious security and scale needs.

Includes:

Everything in Pro

Unlimited resolutions

SSO & role-based access

Data residency & SLA

Dedicated success manager

Monthly

Yearly -15%

Starter

$0

$0

/mo

For small teams trying out AI support for the first time.

Includes:

Up to 100 resolutions/mo

1 support channel

Connect your help docs

Smart handoff to humans

Email support

Pro

Popular

$49

$49

/mo

For growing teams handling real ticket volume every day.

Includes:

Up to 2,000 resolutions/mo

All channels (chat, email, social)

Auto-resolution & triage

Live reporting & analytics

Priority support

Abstract watercolor painting of pastel wildflowers in a meadow

Ultimate

Custom

For high-volume teams with serious security and scale needs.

Includes:

Everything in Pro

Unlimited resolutions

SSO & role-based access

Data residency & SLA

Dedicated success manager

Built for your website visitors

Built for your website visitors

Provisional monthly pricing · AUD · Plan allowances are being finalised.

Starter

$49/mo

AUD per month

For a small business turning website visits into enquiries.

Includes:

  • Website answers and FAQs
  • Your chat branding
  • Forms with attachments
  • Human handoff in the inbox
  • Chat insights
Get started

Growth

More room
$149/mo

AUD per month

For growing teams helping more visitors across their websites.

Includes:

  • Website answers and FAQs
  • Enquiry forms with visitor attachments
  • Human handoff in the inbox
  • Chat activity and insights
  • Your chat branding
Get started

Scale

$399/mo

AUD per month

For busy teams managing more conversations across multiple sites.

Includes:

  • Grounded answers
  • FAQs and website pages
  • Forms and file attachments
  • Human chat handoff
  • Chat activity and insights
Explore Chiki

Built for your website visitors

Built for leads

From interest to opportunity.

A visitor needs a survey but is not sure where to start. Chiki helps clarify the project, collects the enquiry and gives the team the conversation behind it, ready for a more relevant follow-up.

SurveyWorx

Land surveying, Sydney

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Capture the enquiry

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Follow up with context

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Follow up with context

Built around the next step

Give interest somewhere useful to go.

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SurveyWorx

Land surveying, Sydney

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SurveyWorx

Land surveying, Sydney

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Answer the questions holding visitors back, using the information your business chooses to share.

Remove doubts

Answers that help people decide

Capture contact details and the enquiry while the visitor is still interested in your business.

Secure the lead

Contact details in the conversation

Collect project briefs and attachments so your team has more to work with than a name.

Useful context

The details behind the enquiry

Guide visitors towards a quote or booking request, with the details your team needs to follow up.

A next step

Enquiries with purpose

See the recorded source and landing page behind a chat, alongside what the visitor asked.

Know the source

More context for your follow-up

Bring your team into the conversation when someone is ready to speak to a real person.

A human touch

Personal conversations

Help visitors feel at home with your logo, colours and voice throughout the conversation.

Your identity

A natural part of your website

Use the questions people ask to understand their needs and improve the information you share.

Real intent

Learn from the conversation

Review enquiries and contact actions in context, without treating every click as a sale.

Clear outcomes

Evidence behind the next step

FAQ

Your questions about Chiki, answered.

How does Chiki answer questions about my business?

Chiki uses the website pages and FAQs you choose, along with your business details and instructions. Answers can link to supporting pages, and you can try real visitor questions in Playground before installing it.

What happens when Chiki cannot answer a question?

Chiki can say when it does not have the information, offer contact details or collect an enquiry. With live chat enabled, it can request a person. Your team’s availability and opening hours determine whether someone can join.

Who can see my chats?

Access is limited to members of your workspace according to their role. Owners and admins manage settings; agents can handle chats. Visitor files also have configurable retention periods.

Can I make Chiki look and sound like us?

Yes. Set your logo, colours, greeting, tone and reply length. Add business instructions and FAQs, then test the experience in Playground. You control the source material and can update it as your business changes.

Where can I use the Chiki widget?

Install Chiki on your website with an embed snippet and configure the domains it can run on. Visitors can ask questions, submit enquiries and request human help when live chat is enabled.

Can I try it first?

Yes. Use Playground to test questions, check the sources behind answers and adjust your assistant before adding the widget to your website.

How does Chiki answer questions about my business?

Chiki uses the website pages and FAQs you choose, along with your business details and instructions. Answers can link to supporting pages, and you can try real visitor questions in Playground before installing it.

What happens when Chiki cannot answer a question?

Chiki can say when it does not have the information, offer contact details or collect an enquiry. With live chat enabled, it can request a person. Your team’s availability and opening hours determine whether someone can join.

Who can see my chats?

Access is limited to members of your workspace according to their role. Owners and admins manage settings; agents can handle chats. Visitor files also have configurable retention periods.

Can I make Chiki look and sound like us?

Yes. Set your logo, colours, greeting, tone and reply length. Add business instructions and FAQs, then test the experience in Playground. You control the source material and can update it as your business changes.

Where can I use the Chiki widget?

Install Chiki on your website with an embed snippet and configure the domains it can run on. Visitors can ask questions, submit enquiries and request human help when live chat is enabled.

Can I try it first?

Yes. Use Playground to test questions, check the sources behind answers and adjust your assistant before adding the widget to your website.

Make more of every conversation.

Help visitors find an answer, capture their interest and give your team a better next step.

Abstract oil painting of white wildflowers in a soft meadow

Make more of every conversation.

Help visitors find an answer, capture their interest and give your team a better next step.

Abstract oil painting of white wildflowers in a soft meadow